Server : Apache System : Linux dedi-14684855.grupobig.com 5.14.0-611.49.1.el9_7.x86_64 #1 SMP PREEMPT_DYNAMIC Tue Apr 21 16:39:08 EDT 2026 x86_64 User : grupo692 ( 1004) PHP Version : 8.2.31 Disable Function : NONE Directory :  /var/softaculous/helpdezk/

Upload File : current_dir [ Writeable ] document_root [ Writeable ]

1. Timezone : America/Newyork
2. Dump the sql by command : mysqldump --routines -u root -pmysql helpdezk14 > helpdezk.sql
3. Vendor has asked to keep min requirement PHP 7.0 and MYSQL version 5.6. Check here
https://github.com/albandes/helpdezk/issues/62#issuecomment-577118916
4. Remove DEFINER=`root`@`localhost` from sql. It is added post installation